On check-out from this hotel, I was given a customer comment form. You know, one of those forms where you mark the various aspects of the hotel from 1 (very poor) to 5 (excellent). On average, I think I gave a 2. And in the "other comments" box I wrote: "room was dirty, found blood (?) stains on the bed sheets, construction works next door woke us up early in the morning". So it makes perfect sense that I received this e-mail from The Elizabeth Hotel:"Thank you for taking the time to complete our guest questionaire form. It gives us great pleasure to read that you were pleased with our services and facilities.
Far East Hospitality and all of us at The Elizabeth Singapore take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain or improve our services and facilities.
Best regards,
CHANTEL SETO
Confidential Secretary to Area General Manager"
Chantel may be a "confidential secretary", but for sure she can't read.
5 comments:
I may have been out of the job market for eons... but what exactly does a 'Confidential Secretary' do for the General Manager... besides misreading all the feedback forms.
Hope you had a good trip. Typical response from apathetic service provider in SIN. Oh well...
condidential secretary sounded like a secret lover. I don't think reading is a prerequsite.
I did mention that you could've stayed at 'The Strand Hotel' -- service was so-so but the room was pretty clean and it's cheap and close to the MRTs. Hehehe.
Ah well - at least you had a great time in Singapore!
hey there happyamsguy.blogspot.com blogger found your blog via search engine but it was hard to find and I see you could have more visitors because there are not so many comments yet. I have found website which offer to dramatically increase traffic to your site http://mass-backlinks.com they claim they managed to get close to 4000 visitors/day using their services you could also get lot more targeted traffic from search engines as you have now. I used their services and got significantly more visitors to my website. Hope this helps :) They offer best services to increase website traffic at this website http://mass-backlinks.com
Post a Comment